Job Title: Photocopier Service Engineer
Location: South East
Job Type: Full-Time
Salary: Competitive (Depending on Experience)
We are seeking an experienced Service Engineer to join a growing and dynamic print solutions provider in the Southeast, ideally located around Reading , Oxford , Slough . You will be responsible for the installation, maintenance, and repair of MFD devices across a wide range of client environments. This is an excellent opportunity for a technically strong engineer looking to develop their skills within a supportive and forward‑thinking team.
Canon experience is preferred but not essential as full training and development will be provided.
Key Responsibilities
- Install, repair, and maintain MFD / printers (laser, inkjet, and multifunction devices)
- Provide on‑site support and troubleshooting at customer locations
- Diagnose and resolve hardware, software, and connectivity issues
- Carry out routine servicing and preventative maintenance to maximise device uptime
- Stay up to date with the latest technologies, updates, and new product releases
- Deliver remote technical support and advice when required
- Maintain accurate service records, parts usage, and job documentation
- Adhere to all health and safety guidelines during installations and repairs
- Work closely with customer service teams to ensure smooth operations and high customer satisfaction
- Support PDI and refurbishment of devices in the office when needed
Required Skills & Experience
- MFD / Copier / PPD exposure
- Experience repairing and maintaining printers (laser, inkjet, MFDs)
- Strong diagnostic and fault‑finding skills
- Solid understanding of printer technology and repair procedures
- Experience working with a range of devices from small office to enterprise level
- Excellent communication and customer‑facing skills
- Strong IT knowledge, including networking and printer diagnostic software
- Full UK driving licence
- Ability to work independently and as part of a wider team
- Flexibility to travel across the Southeast and attend the office for PDI/refurb work
Preferred Attributes
- Previous field service experience
- Strong customer service mindset with a proactive approach
- Comfortable working in a hybrid role — both inside and outside of London
Benefits
- Up to £37,000 basic salary
- Company vehicle + fuel card
- Ongoing training and career development
- Pension scheme
- 25 days holiday per year
If you are currently seeking a print position, please send us a copy of your CV via the link below or call our mainline on 0121 366 9016 and ask for Nicola Foxall nicola@cvbay.co.uk who will give you a call for a confidential chat. CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of roles in this sector.
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