PPD / Print Production Field Service Engineer

Role : Production Print Service Technician
Location: Field Based – North West – Greater Manchester / Lancashire / North Wales 
Employer: CV Bay Ltd (Recruiting on behalf of a leading technology solutions provider)  
 
CV Bay are looking for a Production Print Service Technician to join a well‑established and respected technology solutions provider.
In this field‑based role, you’ll be the face of the business on customer sites, delivering expert technical support and ensuring high‑end production print equipment performs at its best.
 
Your responsibilities will include:

• Diagnosing and resolving technical faults
• Installing and networking PPD devices
• Providing customer training to help users get the most from their equipment
• Working collaboratively with the wider service team to meet SLAs and performance targets
• Using tablets, laptops and diagnostic tools to support continuous service improvement
• Keeping your skills sharp through ongoing training, including hands‑on, computer‑based and occasional residential courses

This is a fast‑paced, varied role where no two days look the same, perfect for someone who thrives on problem‑solving and delivering exceptional customer service. 
 
Skills required:

• Strong networking knowledge
• Controller and colour profile experience
• Understanding of operating systems
• Excellent customer communication skills
• Previous experience in a Production Print Service Technician role 

Package:

• Up to £34,000
• 10% bonus
• 26 days holiday + bank holidays (with the option to purchase additional days)
• Access to extensive training and development, including award‑winning learning content
• Enhanced family leave
• Life assurance options
• An additional paid day off dedicated to mental health
• A generous pension plan to help maximise your future savings
• Discounts on activities, technology, restaurants and more
• An extra paid volunteering day each year
• Independent Employee Assistance Programme offering 24/7 wellbeing support for you and your immediate family 

How to apply: 
 
Click the link below to submit your CV for consideration.
 
If you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on 0121 366 9016 and ask for Nicola Foxall nicola@cvbay.co.uk who will give you a call for a confidential chat. CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector.  
 
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