We’re looking for an experienced Field Service Engineer to provide high‑quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience . We are open to those from Photocopier / MFD backgrounds too that would be open to upskilling
The Role
- Delivering technical service, maintenance, and repair across Production Print equipment
- Carrying out installations and de‑installations, ensuring all project milestones are met efficiently
- Keeping customers updated on progress and ensuring a positive service experience
- Escalating technical issues promptly
- Identifying opportunities for additional services or revenue while on customer sites
- Building strong customer relationships
- Managing and maintaining vehicle stock
The Candidate
- Strong technical knowledge of Production Print and/or MFD devices
- Excellent fault‑finding and problem‑solving skills
- Confident using diagnostic tools and reading complex technical instructions
- IT literacy and basic networking capabilities
- Strong communication skills
Package
- Up to £37,000 + bonus
- An inclusive, supportive working environment
- Holiday entitlement, volunteering leave, and options to purchase additional holiday
- Flexible retirement planning
- Wellbeing support covering physical, emotional, and financial health
- Company car
- Career development and long‑term learning opportunities
- The chance to grow within a forward‑thinking, future‑focused organisation
If you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on 0121 366 9016 and ask for Nicola, nicola@cvbay.co.uk who will give you a call for a confidential chat. CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector.
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