White Goods Engineer – Bolton

White Goods Engineer – Bolton

White Goods / Domestic Appliance Engineers are tasked with servicing and repairing various domestic appliances in customers homes, identifying faults and repairing various domestic appliances. You are expected to complete up to 8 calls per day, depending on the size of the area. The products you will service include dishwashers, washing machines, tumble dryers, cookers, microwaves, hobs, cooker hoods, fridges, and freezers.

• Attend an average of 8 calls a day, depending on area or job requirements.
• Ensure all electronic worksheets are accurate and updated.
• Inspect job sheets carefully to identify essential parts needed for each call.
• Collect necessary parts for the day’s calls.
• Maintain an up-to-date stock in the van.
• Keep the supplied vehicle clean and presentable, performing routine maintenance checks.
• Be polite and courteous to all customers.
• Ensure high-quality work to encourage repeat business.
• Clean up any mess caused by work at the customer’s property.
• Aim to complete as many calls as possible on the first visit.
• Wear the provided company uniform.

Requirements

• Gas certification is not required
• Experience in servicing and repairing domestic appliances such as refrigerators, laundry products, electric cooking products & dishwashing products is required.
• Field service technician experience and 2nd line refrigeration (R600) are advantageous, training is available.
• Problem-solving skills and attention to detail are important.
• Full responsibility for Health & Safety issues, whilst lone working.
• Skills in diagnostics, fault finding, and repair of domestic appliances are required.
• Experience with brands such as Bosch, Beko, Hotpoint, Whirlpool, Glen Dimplex, Miele, and Electrolux is necessary.
• Effective use of technology, good communication and customer service skills are needed.
• A clean driving license is required (up to 6 points acceptable).

Essential Qualifications & Skills:

• Customer-focused
• Self-reliant and responsible
• Excellent written and spoken English
• Computer literate
• Team player
• Flexible work approach

 Benefits Included:

• Van and fuel card
• Uniform and PPE
• Mobile phone
• Contributory Pension
• 20 Days holiday + Bank Holidays (increases with time served)
• Overtime potential
• Support and motivation
• Team bonding activities
• Discount on new appliances
• Bonus scheme