Scheduler

Scheduler

Location: Suffolk
Salary: £28,000 per annum (Permanent, Full-time)

About Us

We are a leading and growing Building Services provider. As part of our continued expansion, we’re seeking a motivated and detail-oriented Scheduler to join our service delivery team. This role offers an opportunity to work in a fast-paced, collaborative environment with the potential for long-term career development in a specialised industry.

The Role

As a Scheduler, you’ll play a vital role in coordinating our engineering and service operations. Your primary responsibilities will include scheduling engineers and subcontractors, managing purchase orders, creating customer quotations, and supporting the engineering team. This is a hands-on role where you’ll directly contribute to the smooth delivery of our services.

Key Responsibilities

• Job Coordination: Schedule engineers and subcontractors for new and ongoing client projects.
• Procurement: Raise purchase orders, place orders with suppliers, and procure necessary materials and equipment.
• Customer Support: Prepare and send quotations, handle client inquiries via phone and email, and maintain exceptional customer service standards.
• Administrative Support:
• Maintain web-based portals and internal systems in line with company procedures.
• Create, update, and manage documents using Microsoft Word and Excel.
• Provide day-to-day administrative support to field engineers.
• Communication: Act as the first point of contact for client and supplier queries, ensuring clear and professional communication.

What We’re Looking For

We’re seeking a proactive, enthusiastic, and self-motivated individual who excels in a fast-paced environment. If you thrive under pressure, can juggle multiple tasks efficiently, and are passionate about delivering excellent customer service, we’d love to hear from you.

Essential Skills and Experience:

• Previous experience in an administrative role.
• Strong computer proficiency, including Microsoft Word, Excel, email, and web-based platforms.
• Excellent telephone manner and communication skills.
• Ability to prioritise tasks and work efficiently under pressure.

Desirable Qualities:

• A problem-solving mindset with strong organisational skills.
• Attention to detail and a commitment to quality.

What We Offer

• Competitive salary starting at £28,000
• The opportunity to grow within a supportive team and gain expertise in a specialised industry.

How to Apply

If this sounds like the opportunity for you, send your CV now to Alice