4.9 out of 5 on

Case Study 1 – Service Engineers

The Challenge

One of the largest consumer electronics retailers in Europe. They employ around 10,000 people across 4 continents and sell their products in 150 countries through 2,000 dealer depot locations.

CV Bay was chosen as a staffing supplier to a new project that required an increase of headcount of 100 engineers UK wide over a 6 month period.

We already work with this client on a contingent basis, so have an in depth understand of their business due recruiting for a number of roles successfully in the past. We have visited a number of depots visiting the managers and also spent a day out in the field with an engineer on the job.

We were chosen to deliver to this project due to our already excellent track record and our in depth understanding of their needs and culture, which meant we could respond quickly and accurately.

The Solution

CV Bay discussed at length the specifications for each sites requirement and listened carefully to the managers difficulties about the problems they had faced historically.

We were then able to devise an in-depth recruitment strategy to target only the skilled individuals that client required. With our solid background in recruiting specifically for this industry we set to work interviewing suitable candidates by means of networking and drawing upon our extensive database of candidates within this field.

The Outcome

CV Bay sourced and placed 86 motivated and experienced permanent engineers within 4 months until the project was put on hold due to a change of need by the customer. Our interview-to-placement ratio for this project were of 2:1, with only 2 candidates not starting due to internal delays.

The whole process for each candidate from the initial interview to the Engineers first day of work took an average of 6 weeks.

What they said

Service Manager – South London – “Thanks for all your hard work, you always keep me informed and I am so very grateful of this. It is a pleasure working with you all.”

Service manager Home Counties – “CV Bay are a really great team to work with and are finding us excellent candidates who are still with us and proving to be some of the top performers in my department.”